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Frequently Asked

• What is VoIP service?

  
  

  VoIP stands for Voice over Internet Protocol, or a means to digitally transmit voice calls over an IP network instead of using traditional analog phone lines.

  
  

• What is a VoIP PBX?

  
  

  VoIP PBX is a special class of PBX systems that uses voice over IP service to place and receive calls using the Internet.

  
  

• What is a VoIP phone?

  
  

  A VoIP phone is a specially-configured phone that places and receives calls over the Internet instead of over traditional analog phone lines.

  
  

• What is WebLINK?

  
  

  WebLINK is FreedomIQ’s customizable Internet control panel that allows you to check messages, change settings, add new phones and users...

  
  

• What equipment do I need?

  
  

  A FreedomIQ hosted VoIP PBX requires a high-speed broadband Internet connection (e.g. T1, Cable, DSL) and VoIP phones from Polycom.