By Nick Gowdy
The title is a paraphrase of Mark Twain, in response to rumors of his demise. Now we know how he felt.
Over the past few days, FreedomVoice has been getting quite a few rather shocking phone calls and emails, inquiring about our financial condition. Turns out, another unrelated telecom company named Freedom Communications USA declared bankruptcy in Tennessee last week. Due to the likeness of our names, a lot of people thought we were the ones filing for Chapter 11. Negative.
Before I go on, let me make it clear: we’re not the “Freedom” telecom company going bankrupt. And we’ve been through this before. We appreciate your concern, but we want you to know we’re doing better than ever.
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Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News | Tagged bankrupt, Business VoIP, freedom communications usa, hosted voip phone systems |
By Nick Gowdy
If you’ve heard the story of Goldilocks and the Three Bears, you’re no doubt familiar with the Goldilocks Principle, the notion that something has to lie within a certain range to be ideal. Too far one direction, and your porridge is too hot/cold, your chair too stiff/fluffy, your bed too hard/soft.
This principle creeps up a lot when it comes to making important purchasing decisions for your business. It’s not just a matter of meeting your most basic needs, but truly satisfying those needs with the optimal solution that fits your budget. This is especially the case in the world of business telephony, where the available solutions run the gamut from “free” to absolutely budget-breaking. Making the right choice involves finding that happy medium, that “just right” position for your business. And here’s why, for SMBs, that solution is a hosted VoIP phone system…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP, goldilocks, Hosted VoIP PBX, voip phone systems |
By Nick Gowdy
IT managers working for an SMB have a tough gig: maximizing the return on every IT dollar spent. With tech budgets shrinking across the nation, there’s an urgent need for every IT product or service a company chooses to deliver higher value at a lower price. Fortunately, this need has resulted in the emergence of a host of cost-effective, productivity-enhancing technologies. Among them, the hosted VoIP phone system leads the charge for smart business communications.
But, if you’re an IT manager, you already knew that. You’ve done your homework. Now it’s time to convince your boss, who may be coming from a different perspective and have different priorities. Here are some tips on how to present a hosted VoIP solution that will get the C-level to sign on the line that is dotted.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP Service, c-level, Hosted VoIP, it manager, voip phone systems, VoIP Phones |
By Nick Gowdy
The cost savings of a hosted VoIP phone system often comes under scrutiny from some of the remaining providers of TDM, or “traditional”, phone systems. You know the kind, those broom closet phone boxes of yore. Through the use of a narrow lens, they push out misinformation that may lead small business owners to think that a TDM solution will somehow save them money over VoIP.
This is, however, an act of desperation on their part – not a reflection of reality. By choosing the scope of their argument, they can stack Apples v. Oranges and shine a deceptively attractive light on their systems. Zoom the camera out a bit, get the whole picture, and you’ll see why smart businesses have been abandoning TDM solutions in droves for the advantages of hosted VoIP.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, voip phone systems | Tagged business voip solutions, cost savings, Hosted VoIP PBX, tdm phone systems, total cost of ownership |
By Nick Gowdy
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale with your business. Or, even more unlikely, get better after you buy it.
This is where a managed service like hosted VoIP shines: scalability and constantly-updated service. Unlike the PBX of the past, a hosted VoIP phone system isn’t as much an investment in a fixed hardware solution as it is an ongoing partnership with a reliable service provider that will keep you on the cutting edge. Here are just a few of the ways this relationship helps your growing business…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones, voip phone systems | Tagged Business VoIP, growing business, Hosted VoIP PBX, voip phone systems |
By Nick Gowdy
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are delivered via the Internet to instead of over copper wire.
It’s really more the ‘hosted’ aspect of the service that is relatively new to the world of business communications. Today I’ll cover what it means to have a hosted VoIP PBX, and why a managed phone service is so incredibly valuable for small and medium-sized businesses.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP, cloud pbx, cloud technology, Hosted VoIP, voip phone systems |
By Nick Gowdy
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge.
This month we’ve added for all existing and future customers, at no additional charge, the ability to park and retrieve calls. Today I’m going to go over a bit about how this feature works and how you can start using it with your FreedomIQ Hosted VoIP PBX today!
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones, voip phone systems | Tagged call park, Hosted VoIP, VoIP Phone System, voip phone systems |
By Nick Gowdy
One of the main challenges facing small businesses is staying competitive against the enterprise juggernauts in their space. Being a smaller business means a tighter budget, which can lead to sacrifices in the quality of deployed technology.
A hosted VoIP PBX is designed to help reverse this trend, putting enterprise phone system features within reach of an SMB. Here are a few of the key features and advantages of switching to hosted VoIP that keep a small business on the cutting edge…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged acd call forwarding, auto attendant, Business VoIP, Hosted VoIP PBX, voip phone systems |
By Nick Gowdy
No matter the size of your business, hosted VoIP has something to offer everyone. As a result of this wide-spread appeal, the adoption of hosted VoIP is increasing rapidly and savvy business owners couldn’t be happier what they’re getting. So what is it about a hosted VoIP PBX that has caught your interest?
And if you haven’t already made the switch, what’s holding you back?
Today I’ll cover two of the many advantages of hosted VoIP that get people talking. If you have something to add to the list, or any questions about hosted VoIP, drop a comment below!
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Benefits, voip features, VoIP Phones |
By Nick Gowdy
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers.
You can watch the video here.
The number transfer forms mentioned can be found in your WebLink Internet Control Panel, under Support — Number Transfer.
If you are not already an existing FreedomIQ user and would like to transfer your phone numbers to our hosted VoIP service, please contact us today to get your free consultation.
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, Hosted VoIP PBX, number porting, number transfer, resporg |
By Nick Gowdy
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
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Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, freedomiq dialer, Hosted VoIP PBX, outlook, salesforce |
By Nick Gowdy
In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.
When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Business VoIP, equalizer, Hosted PBX, Hosted VoIP PBX, small business voip, VoIP Phones |
By Nick Gowdy
Choosing the right router to use with a hosted VoIP PBX is an important decision, so we’ve made it easy by recommending business quality routers that are known to work well with FreedomIQ.
And don’t worry, we have a router for you no matter what type of broadband connection you have. The hosted VoIP routers below cover the spectrum of business connectivity: Cable/Ethernet, DSL, and Wi-Fi.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Hosted VoIP Routers, VoIP Phones | Tagged adtran netvanta, Cisco WIP310, Hosted VoIP PBX, Hosted VoIP Routers, wifi voip phones |
By Nick Gowdy
In a seemingly unnecessary move, that frankly wasted the time of everyone involved, when they should be focused on important issues like continued exponential growth in market penetration, hosted VoIP service providers and other industry experts convened yesterday on the topic of how to pronounce the word string of letters, “VoIP”.
A House Divided
The conference was largely separated into two camps: those that pronounce VoIP as “voyp” and those that spell out the abbreviation as “v-o-i-p”. Minority parties included those that still say the full, “Voice over Internet Protocol,” and those that only abbreviate the latter words as, “Voice over IP”…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones | Tagged April 1st, Hosted VoIP PBX, VoIP Industry News |
