By Peter Hales on September 6, 2011
For the second consecutive year, FreedomVoice’s own Southwestern Regional Channel Manager, Bob Harrison has been awarded as a Top 15 Channel Manager by Channel Partners Magazine. The award was voted on by nearly 1000 of the publication’s readers, who nominated and then voted for their favorite telecom professional.
“It’s always nice to be recognized by your peers,” said Bob of his award. “It’s pretty cool to be in the top 15.”
We are very proud to have Bob as a member of the FreedomVoice family. We strive to only hire the best channel managers in the industry to support our local dealers – who in turn help us support our customers. Bob’s relentless work ethic and infectious passion for delivering excellent service acts as an inspiration to us all.
The award was presented to Bob in Chicago at the Fall 2011 Channel Partners Conference & Expo, the telecom industry’s only event exclusively for the channel.
The secret to Bob’s success isn’t really a secret to anyone who has met the man. “I treat it as my business; I’m not going to clock out at 5:01. If it’s important to the dealer, it’s important to me. I’m always available.”
When asked whether or not he was expecting to be back next year for the “threepeat,” his response was an emphatic, “Absolutely!” We look forward to it!
Posted in Company News | Tagged Awards, bob harrison, channel manager, channel partners magazine |
By Nick Gowdy on April 21, 2011
Last quarter we ran a straightforward promotion for our FreedomIQ customers: spread the word about why you chose FreedomIQ as your trusted hosted VoIP provider and qualify to win a 5-day trip to Hawaii for two. Airfare and resort accommodations included!
We’re pleased to announce the winner as Sy Wemhaner, CEO of eHealthQuest!
About eHealthQuest
eHealthQuest provides health insurance for individuals, families, and small businesses across the country. They provide free professional health insurance advice and quotes for coverage via www.eHealthQuest.com. They have been named by several of the large insurance companies they work with as being one of the fastest growing health insurance brokers in the U.S. And how did they accomplish that, exactly?
Toes on the Nose, Bra! (Read On …)
Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, small business voip, Telecommuting | Tagged Business VoIP, contest, ehealthquest, Hawaii, Hosted VoIP, promotion, sy wenhamer, voip phone systems |
By Nick Gowdy on April 4, 2011
Heads up, chums:
We’re rolling out a new feature!
Our customizable CNAM (Caller NAMe) feature looks up your caller’s name using a massive, constantly-updated database of name & number pairings and displays it on your VoIP phone right alongside the caller ID phone number.
That is – if that’s where you want it. You’re free to specify which area on your phone’s display you’d like to use to show this information.
Read More
Posted in Business VoIP, Company News, Hosted VoIP | Tagged Business VoIP, caller id, cnam, Hosted VoIP PBX, new feature |
By Nick Gowdy on December 13, 2010
Platinum has long stood as a symbol of rare excellence, a notch above even the traditional “first place” of gold.
It is for this distinction that FreedomVoice is especially proud to be one of only eight qualified Polycom Platinum Partners. Of the countless companies that sell Polycom’s wildly popular VoIP phones, only a handful deliver enough phones annually to hold this prestigious title. But – what does this mean for you? Here are three benefits our Platinum status passes on to you…
Read More
Posted in Hosted VoIP PBX, small business voip, voip phone systems, VoIP Phones | Tagged polycom phones, polycom platinum partner, voip phone systems, VoIP Phones |
By Nick Gowdy on November 23, 2010
Making the move to a new business phone system can be downright scary. The communications technology that a company chooses has become so critical to business efficiency, that one IT misstep can easily set you back weeks in terms of productivity.
This is just one of the many reasons we’ve seen businesses turn to a hosted VoIP phone system. With hosted VoIP, there’s no big upfront commitment. No massive equipment or servers to finance, no infrastructure changes, no heavy wiring. You are free to try out the system with as small of an initial deployment as you’re comfortable taking on – even just a single phone – before deciding if it’s right for your business.
The Phased-In VoIP Phone System
Posted in Business VoIP, Hosted VoIP PBX, Managed Services, voip phone systems | Tagged Business Phone System, Business VoIP, demo system, hosted voip phone system, phased-in voip phone system |
By Nick Gowdy on November 11, 2010
FreedomIQ hosted VoIP phone systems are about making things easy for our customers, but we don’t just stop at reliable technology. We’ve recently deployed no-hassle bill pay by way of ACH Direct Payment. Simply provide your banking information and your payments will be made automatically every month.
What’s in it for you? ACH helps us provide the best price for hosted VoIP by reducing credit card transaction costs and making it easier to manage accounts receivable. Beyond that, there are a number of benefits to making automated payments. Here are just a few…
How ACH Makes Things Easy
Posted in Business VoIP, Company News | Tagged ach, ach direct payment, automatic bill pay, automatic payment, Business VoIP, hosted voip phone systems |
By Nick Gowdy on November 9, 2010
In case you’ve been asleep for the past few years, let me fill you in: VoIP is taking over the small business arena. But why? After all, the traditional PBX has the advantage of being the incumbent, with established inroads with local resellers and installers. It has a track record of reasonable reliability, if at times expensive or complex.
So what is it about business VoIP that has caused a handful of elite vendors to snatch the small business market away from yesteryear’s traditional PBX? From what we’ve heard from our prospects and customers, here are the top 5 critical features behind the emergence and of small business VoIP phone systems…
Business VoIP Escapes the Game Grid
Posted in Business VoIP, Hosted VoIP, small business voip, voip phone systems | Tagged business voip growth, business voip phone systems, cut your phone bill, small business voip, voip reliability |
By Nick Gowdy on August 11, 2010
The title is a paraphrase of Mark Twain, in response to rumors of his demise. Now we know how he felt.
Over the past few days, FreedomVoice has been getting quite a few rather shocking phone calls and emails, inquiring about our financial condition. Turns out, another unrelated telecom company named Freedom Communications USA declared bankruptcy in Tennessee last week. Due to the likeness of our names, a lot of people thought we were the ones filing for Chapter 11. Negative.
Before I go on, let me make it clear: we’re not the “Freedom” telecom company going bankrupt. And we’ve been through this before. We appreciate your concern, but we want you to know we’re doing better than ever.
The Undead VoIP Service Provider
Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News | Tagged bankrupt, Business VoIP, freedom communications usa, hosted voip phone systems |
By Nick Gowdy on July 21, 2010
If you’ve heard the story of Goldilocks and the Three Bears, you’re no doubt familiar with the Goldilocks Principle, the notion that something has to lie within a certain range to be ideal. Too far one direction, and your porridge is too hot/cold, your chair too stiff/fluffy, your bed too hard/soft.
This principle creeps up a lot when it comes to making important purchasing decisions for your business. It’s not just a matter of meeting your most basic needs, but truly satisfying those needs with the optimal solution that fits your budget. This is especially the case in the world of business telephony, where the available solutions run the gamut from “free” to absolutely budget-breaking. Making the right choice involves finding that happy medium for your business. And here’s why, for SMBs, that solution is a hosted VoIP phone system…
Why Hosted VoIP Is Juuuust Right
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP, goldilocks, Hosted VoIP PBX, voip phone systems |
By Nick Gowdy on June 24, 2010
IT managers working for an SMB have a tough gig: maximizing the return on every IT dollar spent. With tech budgets shrinking across the nation, there’s an urgent need for every IT product or service a company chooses to deliver higher value at a lower price. Fortunately, this need has resulted in the emergence of a host of cost-effective, productivity-enhancing technologies. Among them, the hosted VoIP phone system leads the charge for smart business communications.
But, if you’re an IT manager, you already knew that. You’ve done your homework. Now it’s time to convince your boss, who may be coming from a different perspective and have different priorities. Here are some tips on how to present a hosted VoIP solution that will get the C-level to sign on the line that is dotted.
How to Make Hosted VoIP a Buzzword!
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP Service, c-level, Hosted VoIP, it manager, voip phone systems, VoIP Phones |
By Nick Gowdy on June 15, 2010
The cost savings of a hosted VoIP phone system often comes under scrutiny from some of the remaining providers of TDM, or “traditional”, phone systems. You know the kind, those broom closet phone boxes of yore. Through the use of a narrow lens, they push out misinformation that may lead small business owners to think that a TDM solution will somehow save them money over VoIP.
This is, however, an act of desperation on their part – not a reflection of reality. By choosing the scope of their argument, they can stack Apples v. Oranges and shine a deceptively attractive light on their systems. Zoom the camera out a bit, get the whole picture, and you’ll see why smart businesses have been abandoning TDM solutions in droves for the advantages of hosted VoIP.
Why Hosted VoIP Is the Honest-to-Goodness Winner
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, voip phone systems | Tagged business voip solutions, cost savings, Hosted VoIP PBX, tdm phone systems, total cost of ownership |
By Nick Gowdy on June 9, 2010
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale with your business. Or, even more unlikely, get better after you buy it.
This is where a managed service like hosted VoIP shines: scalability and constantly-updated service. Unlike the PBX of the past, a hosted VoIP phone system isn’t as much an investment in a fixed hardware solution as it is an ongoing partnership with a reliable service provider that will keep you on the cutting edge. Here are just a few of the ways this relationship helps your growing business…
Hosted VoIP Helps You Grow, Like IT Vitamins
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems, VoIP Phones | Tagged Business VoIP, growing business, Hosted VoIP PBX, voip phone systems |
By Nick Gowdy on May 27, 2010
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are delivered via the Internet to instead of over copper wire.
It’s really more the ‘hosted’ aspect of the service that is relatively new to the world of business communications. Today I’ll cover what it means to have a hosted VoIP PBX, and why a managed phone service is so incredibly valuable for small and medium-sized businesses.
Does That Cloud Look Like Hosted VoIP to You?
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems | Tagged Business VoIP, cloud pbx, cloud technology, Hosted VoIP, voip phone systems |
By Nick Gowdy on May 19, 2010
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge.
This month we’ve added for all existing and future customers, at no additional charge, the ability to park and retrieve calls. Today I’m going to go over a bit about how this feature works and how you can start using it with your FreedomIQ Hosted VoIP PBX today!
Building a Better VoIP Phone System
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, voip phone systems, VoIP Phones | Tagged call park, Hosted VoIP, VoIP Phone System, voip phone systems |
