2010

You are browsing the archive for 2010.

FreedomIQ Hosted VoIP Integrated with Salesforce, Outlook

Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.

We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.

We’re Integrating Like Math Majors

Hosted VoIP PBX Equalizer

Hosted VoIP PBX Is An Equalizer

In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.

When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.

Liberté, Hosted VoIP, Fraternité

Hosted VoIP Routers

Which Hosted VoIP Router Is Right for You?

Choosing the right router to use with a hosted VoIP PBX is an important decision, so we’ve made it easy by recommending business quality routers that are known to work well with FreedomIQ.

And don’t worry, we have a router for you no matter what type of broadband connection you have. The hosted VoIP routers below cover the spectrum of business connectivity.

How to Pick the Right Router

Hosted VoIP PBX Pronunciation

VoIP Receives Shocking “Official” Pronunciation

In a seemingly unnecessary move, that frankly wasted the time of everyone involved, when they should be focused on important issues like continued exponential growth in market penetration, hosted VoIP service providers and other industry experts convened yesterday on the topic of how to pronounce the word string of letters, “VoIP”.

A House Divided

The conference was largely separated into two camps: those that pronounce VoIP as “voyp” and those that spell out the abbreviation as “v-o-i-p”. Minority parties included those that still say the full, “Voice over Internet Protocol,” and those that only abbreviate the latter words as, “Voice over IP”…

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Business VoIP Phones

What Do You Look for in a Business VoIP Phone?

Depending on the size of your business and the function of your employees, which VoIP phones you select is a very important decision. Some VoIP phones are going to be more appealing to you than others, so it’s a good idea to make a list of everything you want your phones to do before you begin browsing.

Today I’ll go over some of the most sought-after VoIP phone qualities that businesses target when shopping for phones for their hosted VoIP PBX.

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VoIP Phone Trade-In from Polycom

VoIP Phone Trade-In Program

Are you locked into outdated, proprietary VoIP phone equipment? Looking for a good way out without facing a crushing capital expense?

Then there’s no better time to swap out your old, frustrating VoIP phones for a scalable, feature-rich FreedomIQ Hosted VoIP PBX. That’s because right now Polycom is offering a rebate of up to $100 each for your old desktop phones when you trade them in for one of their powerful SoundPoint IP VoIP phones.

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Hosted VoIP PBX Call Center Solutions

Hosted VoIP PBX as a Call Center Solution

Over the past few weeks, we’ve covered how a FreedomIQ Hosted VoIP PBX is great for dispersed workforces, providing advantages when it comes to telecommuting and connecting remote offices. But this is to take nothing away from a hosted VoIP PBX when it comes to supporting a large central office.

Today I’ll shine some light on how FreedomIQ is an ideal call center solution, full of features that will help you efficiently operate and manage your busy phone system.

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Hosted VoIP PBX Ramps Up Your Business

How A Hosted VoIP PBX Helps You Ramp Up Your Business

The growing pains associated with expanding your business can be a welcome problem – it’s certainly a problem more companies wish they had.

After all, who can complain about the costs of being successful?

Even so, planning ahead isn’t exactly a bad thing. One of the best ways to make sure you’re prepared is to invest in scalable, flexible technology like a hosted VoIP PBX. Today I’m covering how FreedomIQ keeps your business moving forward, providing tools and advantages that help you intelligently increase your staff size and add new locations without blowing your budget.

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Telecommuting with Hosted VoIP

Hosted VoIP Telecommuting Supports a Work-Life Balance

According to Fortune’s latest in-depth research on the 100 Best Companies to Work For, “telecommuting” was listed as one of the best perks, with 84 out of the 100 companies allowing their employees to telecommute or work at home at least 20% of the time.  Why is telecommuting such an important perk for the happy employees at these and other companies?

For me, the answer is a healthy work-life balance.

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Syncing Offices with Hosted VoIP

Syncing Remote Offices with a Hosted VoIP PBX

Do you have 1, 2, or 3 — 3 remote offices?

Ah-ah-ah-ah?

It’s time to get those offices synced up using a hosted VoIP PBX. Today we hone in on how the cutting-edge features of FredomIQ unifies your remote locations and provide your business with both the outward appearance and the operational efficiency of a single, centralized office.

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Polycom CX5000 VoIP Phone for Hosted VoIP

Polycom CX5000 VoIP Phone for Hosted VoIP

Throughout the recent months, I’ve tested a lot of video conferencing devices for hosted VoIP service and none top this newcomer: the Polycom CX5000 VoIP phone.

This new Polycom product brings video conferencing to another level with a 360 panoramic view, automatic speaker focus, USB plug and play features, and much more. This conference device takes meetings to a new level, which saves time, money, traveling expenses, and most of all, the cost for additional equipment. That’s right, no additional equipment required for your hosted VoIP PBX.

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How to Choose a Business VoIP Phone System

Here are some important items to consider when choosing a business VoIP phone system.

Is it Scalable?

Scalability is very important. Make sure that the phone system allows you to easily add and remove users. Companies add and remove employees all the time, make sure your phone system can easily adapt to this change. Hosted VoIP phone systems are great for this because users can be added or removed at will.

Is it VoIP Based?

Business VoIP phone systems are all the rage these days. They offer more features and are less expensive than analogue phone systems. In this writer’s opinion, stay away from buying a non-VoIP phone system. The technology is outdated and the VoIP options available today are far superior.

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Polycom 550 VoIP Phone

What Is Your Favorite VoIP Phone?

Hosted VoIP users and installers know how to choose the right VoIP phone. They pick certain VoIP phones for a reason, and it often involves a lot of thorough research. In this blog, we are asking you to please share your knowledge of VoIP phones! We want this to be a post worth visiting!

There are tons of VoIP phones on the market. Here are some of the choices often referenced:

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Hosted VoIP & Unified Communications to Advance Mobile Workers

Hosted VoIP PBX & Unified Communications Advance Mobile Workers

Hosted VoIP PBX business VoIP service and other forms of unified communication are making it increasingly easy for workers to accomplish their duties via mobile device.

Whether using hosted VoIP PBX, another form of business VoIP, or some other service supporting a UC device, the sheer size of the predicted mobile worker base is astounding.

IDC supplied the following information in a recent statement. Essentially, mobile workers are predicted to reach a shocking 1.2 billion by the end of 2010. But be careful to pay attention to the regional growth.

The driving force behind the growth is the emerging markets of Asia/Pacific and the regions use of unified communications (UC) technologies. According to the analysts, the mobile workforces in the U.S. and Europe have peaked. The U.S. is described as having a highly concentrated mobile workforce, but that by 2013 over 75 percent of workers will be described as mobile in some way–that’s 129 million people. Compare that to Asia/Pacific figures, and you’ll see why IDC is saying the real action won’t be in the U.S. By 2013, about 37 percent of Asia/Pacific workers will be described as mobile, and before you say that percentage sounds smaller, it is actually 734.5 million people!

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