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Last quarter we ran a straightforward promotion for our FreedomIQ customers: spread the word about why you chose FreedomIQ as your trusted hosted VoIP provider and qualify to win a 5-day trip to Hawaii for two. Airfare and resort accommodations included! We’re pleased to announce the winner as Sy Wemhaner, CEO of eHealthQuest! About eHealthQuest [...]
Heads up, chums: We’re rolling out a new feature! Our customizable CNAM (Caller NAMe) feature looks up your caller’s name using a massive, constantly-updated database of name & number pairings and displays it on your VoIP phone right alongside the caller ID phone number. That is – if that’s where you want it. You’re free [...]
Platinum has long stood as a symbol of rare excellence, a notch above even the traditional “first place” of gold. It is for this distinction that FreedomVoice is especially proud to be one of only eight qualified Polycom Platinum Partners. Of the countless companies that sell Polycom’s wildly popular VoIP phones, only a handful deliver [...]
Making the move to a new business phone system can be downright scary. The communications technology that a company chooses has become so critical to business efficiency, that one IT misstep can easily set you back weeks in terms of productivity. This is just one of the many reasons we’ve seen businesses turn to a [...]
FreedomIQ hosted VoIP phone systems are about making things easy for our customers, but we don’t just stop at reliable technology. We’ve recently deployed no-hassle bill pay by way of ACH Direct Payment. Simply provide your banking information and your payments will be made automatically every month. What’s in it for you? ACH helps us provide the [...]
In case you’ve been asleep for the past few years, let me fill you in: VoIP is taking over the small business arena. But why? After all, the traditional PBX has the advantage of being the incumbent, with established inroads with local resellers and installers. It has a track record of reasonable reliability, if at [...]
The title is a paraphrase of Mark Twain, in response to rumors of his demise. Now we know how he felt. Over the past few days, FreedomVoice has been getting quite a few rather shocking phone calls and emails, inquiring about our financial condition. Turns out, another unrelated telecom company named Freedom Communications USA declared bankruptcy in [...]
If you’ve heard the story of Goldilocks and the Three Bears, you’re no doubt familiar with the Goldilocks Principle, the notion that something has to lie within a certain range to be ideal. Too far one direction, and your porridge is too hot/cold, your chair too stiff/fluffy, your bed too hard/soft. This principle creeps up [...]
IT managers working for an SMB have a tough gig: maximizing the return on every IT dollar spent. With tech budgets shrinking across the nation, there’s an urgent need for every IT product or service a company chooses to deliver higher value at a lower price. Fortunately, this need has resulted in the emergence of [...]
The cost savings of a hosted VoIP phone system often comes under scrutiny from some of the remaining providers of TDM, or “traditional”, phone systems. You know the kind, those broom closet phone boxes of yore. Through the use of a narrow lens, they push out misinformation that may lead small business owners to think [...]
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale [...]
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are [...]
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge. This month we’ve added for all [...]
One of the main challenges facing small businesses is staying competitive against the enterprise juggernauts in their space. Being a smaller business means a tighter budget, which can lead to sacrifices in the quality of deployed technology. A hosted VoIP PBX is designed to help reverse this trend, putting enterprise phone system features within reach [...]
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