Over the past few weeks, we’ve covered how a FreedomIQ Hosted VoIP PBX is great for dispersed workforces, providing advantages when it comes to telecommuting and connecting remote offices. But this is to take nothing away from a hosted VoIP PBX when it comes to supporting a large central office.
Today I’ll shine some light on how FreedomIQ is an ideal call center solution, full of features that will help you efficiently operate and manage your busy phone system.
The growing pains associated with expanding your business can be a welcome problem – it’s certainly a problem more companies wish they had.
After all, who can complain about the costs of being successful?
Even so, planning ahead isn’t exactly a bad thing. One of the best ways to make sure you’re prepared is to invest in scalable, flexible technology like a hosted VoIP PBX. Today I’m covering how FreedomIQ keeps your business moving forward, providing tools and advantages that help you intelligently increase your staff size and add new locations without blowing your budget.
Do you have 1, 2, or 3 — 3 remote offices?
It’s time to get those offices synced up using a hosted VoIP PBX. Today we hone in on how the cutting-edge features of FredomIQ unifies your remote locations and provide your business with both the outward appearance and the operational efficiency of a single, centralized office.
Throughout the recent months, I’ve tested a lot of video conferencing devices for hosted VoIP service and none top this newcomer: the Polycom CX5000 VoIP phone.
This new Polycom product brings video conferencing to another level with a 360 panoramic view, automatic speaker focus, USB plug and play features, and much more. This conference device takes meetings to a new level, which saves time, money, traveling expenses, and most of all, the cost for additional equipment. That’s right, no additional equipment required for your hosted VoIP PBX.
Is it Scalable?
Scalability is very important. Make sure that the phone system allows you to easily add and remove users. Companies add and remove employees all the time, make sure your phone system can easily adapt to this change. Hosted VoIP phone systems are great for this because users can be added or removed at will.
Is it VoIP Based?
Business VoIP phone systems are all the rage these days. They offer more features and are less expensive than analogue phone systems. In this writer’s opinion, stay away from buying a non-VoIP phone system. The technology is outdated and the VoIP options available today are far superior.
Hosted VoIP PBX business VoIP service and other forms of unified communication are making it increasingly easy for workers to accomplish their duties via mobile device.
Whether using hosted VoIP PBX, another form of business VoIP, or some other service supporting a UC device, the sheer size of the predicted mobile worker base is astounding.
IDC supplied the following information in a recent statement. Essentially, mobile workers are predicted to reach a shocking 1.2 billion by the end of 2010. But be careful to pay attention to the regional growth.
The driving force behind the growth is the emerging markets of Asia/Pacific and the regions use of unified communications (UC) technologies. According to the analysts, the mobile workforces in the U.S. and Europe have peaked. The U.S. is described as having a highly concentrated mobile workforce, but that by 2013 over 75 percent of workers will be described as mobile in some way–that’s 129 million people. Compare that to Asia/Pacific figures, and you’ll see why IDC is saying the real action won’t be in the U.S. By 2013, about 37 percent of Asia/Pacific workers will be described as mobile, and before you say that percentage sounds smaller, it is actually 734.5 million people!
Hosted VoIP PBX has really become the defining business VoIP solution. But not just because it has advanced hosted VoIP features, low VoIP service costs, or is an all around excellent business VoIP solution. Hosted VoIP also keeps your office operating in an emergency.
Say for some reason you can’t get to your office or VoIP phones. This could happen for a variety of reasons, earthquake, fire, traffic, etc. With hosted VoIP, you can still access your system.
So I was brushing up on industry news and something struck me. Whether you work in hosted VoIP PBX or not, everyone in the communications industry is in app frenzy. It’s insane!
Check out this excerpt from an article posted today on FierceWireless. In this commentary, they are providing perspectives on the Mobile World Congress currently taking place in Barcelona, Spain.
Not surprisingly, “open” was a common theme at the show. In a keynote address Tuesday morning, Vodafone CEO Vittorio Colao touted his company’s openness to content providers, app stores and application developers while also chastising companies like Google and Yahoo! for what he considers their potentially monopolistic hold on the Internet search and advertising market. And Vodafone was not alone. Newly minted GSMA member Verizon Wireless also pushed its open message during a press conference with Skype announcing a custom Skype Mobile application for its smartphones.
Not sure if you heard yet or not, but Skype and Verizon have announced that they’ve been working to develop an always-on Skype Mobile app. Holy cow, can you believe it?! Can you imagine the implications! Let’s talk about this and what it all means for the hosted VoIP sector of the business VoIP industry.
So, “What does this technology do exactly?” you ask. “Good question,” we say.
Well, the app will basically allow for unlimited Skype-to-Skype calls. Doesn’t seem that cool now that you know this is the only function, huh? But here is the kicker. According to Fierce VoIP, “the app will allow for unlimited Skype-to-Skype calls and cheap international calls at Skype’s VoIP rates.” Apparently you also need a data plan. But who doesn’t have a data plan now-a-day anyways. So basically the app can save you money on international calls. But there is more to this if you are a hosted VoIP PBX fan…
2010 is here and the hosted VoIP sector of the business VoIP industry is forecasted to grow at an alarming rate. So what does this mean for the future of VoIP phones?
The bottom line is the VoIP phone market is going boom and continue to grow, no question about it. End users are always looking for better options, cheaper calls and a reliable business VoIP system that can be upgraded easily without spending thousands of dollars on new hardware every few years. People want the best and they want it fast. VoIP phones are no exception.
Well, today is President’s Day but the dedicated staff at FreedomVoice is in the office working hard to take our hosted VoIP PBX, FreedomIQ, to the next level. We already offer a range of advances and innovative features you can’t find anywhere else, but we want to make the business VoIP service even better, blowing away every other offering on the market.
While this may be true, the holiday got me thinking. What does Presidents Day have to do with hosted VoIP? What are the similarities? Here are a few items I came up with.
Many people don’t understand the draw to the business VoIP industry from a professional standpoint. I can’t tell you how many times I’ve heard people say the following:
“Why do you want to work in VoIP?”
“What is VoIP?”
Etc, etc…
So we have this page all about hosted VoIP on Squidoo. It’s pretty new, about a month old, so I wanted to quickly introduce it to you.
The Basics on Squidoo
Squidoo is a pretty cool site. Basically it lets you build a web page containing whatever information you want. Of course in our situation all we care about is hosted VoIP PBX and business VoIP service, so that is what our Squidoo page is about. But no matter what your interest you can make a Squidoo page. Just make sure you get on it quick because all of the good URL extensions are being snatched up. Kind of like what is going on in the All Top space.
Lately I’ve been doing a lot of research on business VoIP and hosted VoIP PBX. This has resulted in encouraging enlightenment. So, in the name of helping mankind, I am listing excellent free facts on the past, present and future of the hosted VoIP market below. I will also provide commentary on each stat, to give you some background info.
Unified communications is not a new term in telecommunications. But as time goes on it seems that more and more technologies are falling into this aggregate category. So what is unified communications? When someone refers to unified communications what are they really saying?
Definition of Unified Communications
According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent personal messaging channel (mailbox) for contact access.
Some interesting news was just released today; Broadsoft and Polycom are teaming up to deliver an integrated unified communications platform. Here is what it’s all about.
Essentially, the new platform, known as V2Connet, brings together Polycom’s Open Collaboration Network and Broadsofts Broadworks VoIP application platform. The goal of this business VoIP focused endeavor is to create a combined offering, giving service providers a unified voice and video solution in a hosted service. Not a bad idea, right? But where do current hosted VoIP PBX providers, many of which are devote fans of Polycom VoIP phones, fit in.
As all you business VoIP fans know, the Apple iPad has just been released. Looks like a cool device, right? Like an iPhone, the screen adjusts to the phones positioning. It has crystal clear viewing capabilities for video and photos. And the touch screen… I mean wow! We’ve never really see navigation quite like this.
While this all may be true, the question is buzzing around, who is the iPad really meant for? Is there a consumer demand driving this product supply or is Apple looking to create a new demand, like they did with the iPod.
What do you think? Do most people outside of telecom really know what business VoIP PBX means? Maybe that is the reason why every business in the world isn’t running a business VoIP PBX system yet. Maybe they just don’t know which terms to search to find the right business phone system. Let’s take a moment and dissect the term, business VoIP PBX.
Business
Pretty straight forward… This tells us that it meant for business and not residential use, a business product if you will. OK, easy enough.
VoIP
VoIP or Voice or Internet Protocol is not a term everyone knows. How do I know this? Well, I was talking to a friend the other day who is employed in blue collar line of work and he had no idea what the technology was. I do think many people know what VoIP is, but not everyone . If you do not know what VoIP is read the definition for VoIP
The Polycom SoundPoint IP 560 is a brand new HD VoIP phone that is creating a serious buzz in the hosted VoIP PBX world. The VoIP phone offers four-lines and call delivery with industry leading business VoIP clarity. As one of Polycoms most popular new business VoIP phones, the 560 supports a comprehensive range of hosted VoIP features enabled to integrate with a wide range of network infrastructures. Watch the video below to learn more about the Polycom SoundPoint IP 560 VoIP phone.
As hosted VoIP PBX enthusiasts, our ears perk up when people start making predictions about the future of business VoIP technology. So when Skype CEO Josh Silverman made a bold prediction in a blog on GigaOm today, we were all ears.
Silverman’s post commented on the importance of video to VoIP, nothing new there. But what he said was that he believes it to be the game changer for VoIP communications. Silverman feels that VoIP video falls in line with our most basic form of communication, speaking face to face. He feels that writing and telephone calls are simply secondary communication mediums.
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