MPLS, multi-protocol label switching, is a wide area network technology standard utilized to design an intelligent private network. MPLS replaces legacy packet networks such as Frame Relay. MPLS allows for QoS (quality of service), also called class of service, as well as flexibility.
The NCAA Men’s Basketball Tournament gets underway on Thursday. You’re probably used to me trumpeting the productivity boosting benefits of new technologies and a more connected and open office space. This is the one time of year when sports fans and mildly interested bracket contestants slack off of work to catch the hoops action streamed online make me have to eat my words…or do I? As a business owner, you have a few options: Read More
One of the make money fast gurus* from the 90s, Robert Allen, wrote a book titled Multiple Streams of Income. When I started in telecom in 1999, I had a single stream of income from an ILEC. As anyone in telecom longer than ten minutes can tell you, as some time in your agent career you will get burned on commissions. I learned that in 2003.
The joke about Plug-and-Play has been going on since Microsoft first iterated that phrase. We talk about our FreedomIQ service being Plug-and-Play. What do we mean?
The phones are configured to look for our servers when they are drop shipped from the distributor (thank you, NETXUSA!). That means that when the phones are plugged into a network, they will try to ping the FreedomIQ network. Read More
Now that the New Year’s hangovers have subsided and the Valentine’s chocolates are all gone, it’s time to finally get down to the business of doing your taxes. If you’re like many Americans, you’re probably getting ready to make your annual trip to your neighborhood H&R Block. But have you ever thought about what goes in to running one of those locations? We did a case study of one of our customers, a franchisee of six H&R Block locations in Central Florida, about their communications challenges and how a FreedomIQ hosted VoIP phone system is a perfect solution for seasonal businesses like H&R Block.