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Business VoIP
By Nick Gowdy on April 27, 2010
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers.
You can watch the video here.
The number transfer forms mentioned can be found in your WebLink Internet Control Panel, under Support — Number Transfer.
If you are not already an existing FreedomIQ user and would like to transfer your phone numbers to our hosted VoIP service, please contact us today to get your free consultation.
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, Hosted VoIP PBX, number porting, number transfer, resporg |
By Nick Gowdy on April 23, 2010
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
We’re Integrating Like Math Majors
Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, freedomiq dialer, Hosted VoIP PBX, outlook, salesforce |
By Nick Gowdy on April 14, 2010
In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.
When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.
Liberté, Hosted VoIP, Fraternité
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Business VoIP, equalizer, Hosted PBX, Hosted VoIP PBX, Small Business VoIP, VoIP Phones |
By Nick Gowdy on April 9, 2010
Choosing the right router to use with a hosted VoIP PBX is an important decision, so we’ve made it easy by recommending business quality routers that are known to work well with FreedomIQ.
And don’t worry, we have a router for you no matter what type of broadband connection you have. The hosted VoIP routers below cover the spectrum of business connectivity.
How to Pick the Right Router
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Hosted VoIP Routers, VoIP Phones | Tagged adtran netvanta, Hosted VoIP PBX, Hosted VoIP Routers |
By Nick Gowdy on April 1, 2010
In a seemingly unnecessary move, that frankly wasted the time of everyone involved, when they should be focused on important issues like continued exponential growth in market penetration, hosted VoIP service providers and other industry experts convened yesterday on the topic of how to pronounce the word string of letters, “VoIP”.
A House Divided
The conference was largely separated into two camps: those that pronounce VoIP as “voyp” and those that spell out the abbreviation as “v-o-i-p”. Minority parties included those that still say the full, “Voice over Internet Protocol,” and those that only abbreviate the latter words as, “Voice over IP”…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones | Tagged April 1st, Hosted VoIP PBX, VoIP Industry News |
By Nick Gowdy on March 17, 2010
Are you locked into outdated, proprietary VoIP phone equipment? Looking for a good way out without facing a crushing capital expense?
Then there’s no better time to swap out your old, frustrating VoIP phones for a scalable, feature-rich FreedomIQ Hosted VoIP PBX. That’s because right now Polycom is offering a rebate of up to $100 each for your old desktop phones when you trade them in for one of their powerful SoundPoint IP VoIP phones.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones | Tagged Hosted VoIP PBX, polycom soundpoint ip, voip phone trade-in, VoIP Phones |
By Nick Gowdy on March 11, 2010
Over the past few weeks, we’ve covered how a FreedomIQ Hosted VoIP PBX is great for dispersed workforces, providing advantages when it comes to telecommuting and connecting remote offices. But this is to take nothing away from a hosted VoIP PBX when it comes to supporting a large central office.
Today I’ll shine some light on how FreedomIQ is an ideal call center solution, full of features that will help you efficiently operate and manage your busy phone system.
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Posted in Business VoIP, Hosted VoIP, VoIP Phones | Tagged call center solutions, call queue, call reports, Hosted VoIP PBX, record calls |
By Nick Gowdy on March 9, 2010
The growing pains associated with expanding your business can be a welcome problem – it’s certainly a problem more companies wish they had.
After all, who can complain about the costs of being successful?
Even so, planning ahead isn’t exactly a bad thing. One of the best ways to make sure you’re prepared is to invest in scalable, flexible technology like a hosted VoIP PBX. Today I’m covering how FreedomIQ keeps your business moving forward, providing tools and advantages that help you intelligently increase your staff size and add new locations without blowing your budget.
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Posted in Business VoIP, Hosted VoIP, Telecommuting, VoIP Phones | Tagged business voip solutions, Hosted VoIP PBX, scalability, Telecommuting, VoIP Phones |
By Nick Gowdy on March 3, 2010
Do you have 1, 2, or 3 — 3 remote offices?
Ah-ah-ah-ah?
It’s time to get those offices synced up using a hosted VoIP PBX. Today we hone in on how the cutting-edge features of FredomIQ unifies your remote locations and provide your business with both the outward appearance and the operational efficiency of a single, centralized office.
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Posted in Business VoIP, Hosted VoIP, VoIP Phones | Tagged Business VoIP Solution, connect remote offices, Hosted VoIP PBX, Telecommuting |
By Jon Tsiros on February 25, 2010
Throughout the recent months, I’ve tested a lot of video conferencing devices for hosted VoIP service and none top this newcomer: the Polycom CX5000 VoIP phone.
This new Polycom product brings video conferencing to another level with a 360 panoramic view, automatic speaker focus, USB plug and play features, and much more. This conference device takes meetings to a new level, which saves time, money, traveling expenses, and most of all, the cost for additional equipment. That’s right, no additional equipment required for your hosted VoIP PBX.
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Posted in Business VoIP, Hosted VoIP, VoIP Phones | Tagged Business VoIP, Hosted VoIP, Polycom CX5000, VoIP PBX, VoIP Phones |
By Nick Gowdy on February 24, 2010
Here are some important items to consider when choosing a business VoIP phone system.
Is it Scalable?
Scalability is very important. Make sure that the phone system allows you to easily add and remove users. Companies add and remove employees all the time, make sure your phone system can easily adapt to this change. Hosted VoIP phone systems are great for this because users can be added or removed at will.
Is it VoIP Based?
Business VoIP phone systems are all the rage these days. They offer more features and are less expensive than analogue phone systems. In this writer’s opinion, stay away from buying a non-VoIP phone system. The technology is outdated and the VoIP options available today are far superior.
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Business VoIP, Business VoIP Service, Choosing Business Phone, Hosted VoIP, How to Choose a Business VoIP Phone System |
By Nick Gowdy on February 22, 2010
Hosted VoIP PBX business VoIP service and other forms of unified communication are making it increasingly easy for workers to accomplish their duties via mobile device.
Whether using hosted VoIP PBX, another form of business VoIP, or some other service supporting a UC device, the sheer size of the predicted mobile worker base is astounding.
IDC supplied the following information in a recent statement. Essentially, mobile workers are predicted to reach a shocking 1.2 billion by the end of 2010. But be careful to pay attention to the regional growth.
The driving force behind the growth is the emerging markets of Asia/Pacific and the regions use of unified communications (UC) technologies. According to the analysts, the mobile workforces in the U.S. and Europe have peaked. The U.S. is described as having a highly concentrated mobile workforce, but that by 2013 over 75 percent of workers will be described as mobile in some way–that’s 129 million people. Compare that to Asia/Pacific figures, and you’ll see why IDC is saying the real action won’t be in the U.S. By 2013, about 37 percent of Asia/Pacific workers will be described as mobile, and before you say that percentage sounds smaller, it is actually 734.5 million people!
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Hosted VoIP, Hosted VoIP PBX, Mobile Devices, Mobile Workers, Unfied Communications, VoIP PBX |
By Nick Gowdy on February 18, 2010
Hosted VoIP PBX has really become the defining business VoIP solution. But not just because it has advanced hosted VoIP features, low VoIP service costs, or is an all around excellent business VoIP solution. Hosted VoIP also keeps your office operating in an emergency.
Say for some reason you can’t get to your office or VoIP phones. This could happen for a variety of reasons, earthquake, fire, traffic, etc. With hosted VoIP, you can still access your system.
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Business VoIP Solution, Disaster Recovery, Hosted VoIP PBX, VoIP PBX, VoIP Service, VoIP Solution |
By Nick Gowdy on February 17, 2010
So I was brushing up on industry news and something struck me. Whether you work in hosted VoIP PBX or not, everyone in the communications industry is in app frenzy. It’s insane!
Check out this excerpt from an article posted today on FierceWireless. In this commentary, they are providing perspectives on the Mobile World Congress currently taking place in Barcelona, Spain.
Not surprisingly, “open” was a common theme at the show. In a keynote address Tuesday morning, Vodafone CEO Vittorio Colao touted his company’s openness to content providers, app stores and application developers while also chastising companies like Google and Yahoo! for what he considers their potentially monopolistic hold on the Internet search and advertising market. And Vodafone was not alone. Newly minted GSMA member Verizon Wireless also pushed its open message during a press conference with Skype announcing a custom Skype Mobile application for its smartphones.
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Posted in Business VoIP, Hosted VoIP, VoIP Industry News | Tagged Applications, Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones |
