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Hosted VoIP
By Nick Gowdy on May 27, 2010
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are delivered via the Internet to instead of over copper wire.
It’s really more the ‘hosted’ aspect of the service that is relatively new to the world of business communications. Today I’ll cover what it means to have a hosted VoIP PBX, and why a managed phone service is so incredibly valuable for small and medium-sized businesses.
Does That Cloud Look Like Hosted VoIP to You?
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phone Systems | Tagged Business VoIP, cloud pbx, cloud technology, Hosted VoIP, VoIP Phone Systems |
By Nick Gowdy on May 19, 2010
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge.
This month we’ve added for all existing and future customers, at no additional charge, the ability to park and retrieve calls. Today I’m going to go over a bit about how this feature works and how you can start using it with your FreedomIQ Hosted VoIP PBX today!
Building a Better VoIP Phone System
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phone Systems, VoIP Phones | Tagged call park, Hosted VoIP, VoIP Phone System, VoIP Phone Systems |
By Nick Gowdy on May 11, 2010
One of the main challenges facing small businesses is staying competitive against the enterprise juggernauts in their space. Being a smaller business means a tighter budget, which can lead to sacrifices in the quality of deployed technology.
A hosted VoIP PBX is designed to help reverse this trend, putting enterprise phone system features within reach of an SMB. Here are a few of the key features and advantages of switching to hosted VoIP that keep a small business on the cutting edge…
Just Call Us NCC-1701
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phone Systems | Tagged acd call forwarding, auto attendant, Business VoIP, Hosted VoIP PBX, VoIP Phone Systems |
By Nick Gowdy on May 3, 2010
No matter the size of your business, hosted VoIP has something to offer everyone. As a result of this wide-spread appeal, the adoption of hosted VoIP is increasing rapidly and savvy business owners couldn’t be happier what they’re getting. So what is it about a hosted VoIP PBX that has caught your interest?
And if you haven’t already made the switch, what’s holding you back?
Today I’ll cover two of the many advantages of hosted VoIP that get people talking. If you have something to add to the list, or any questions about hosted VoIP, drop a comment below!
Why People Like Hosted VoIP
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Benefits, voip features, VoIP Phones |
By Nick Gowdy on April 27, 2010
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers.
You can watch the video here.
The number transfer forms mentioned can be found in your WebLink Internet Control Panel, under Support — Number Transfer.
If you are not already an existing FreedomIQ user and would like to transfer your phone numbers to our hosted VoIP service, please contact us today to get your free consultation.
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, Hosted VoIP PBX, number porting, number transfer, resporg |
By Nick Gowdy on April 23, 2010
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
We’re Integrating Like Math Majors
Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, freedomiq dialer, Hosted VoIP PBX, outlook, salesforce |
By Nick Gowdy on April 14, 2010
In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.
When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.
Liberté, Hosted VoIP, Fraternité
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Business VoIP, equalizer, Hosted PBX, Hosted VoIP PBX, Small Business VoIP, VoIP Phones |
By Nick Gowdy on April 9, 2010
Choosing the right router to use with a hosted VoIP PBX is an important decision, so we’ve made it easy by recommending business quality routers that are known to work well with FreedomIQ.
And don’t worry, we have a router for you no matter what type of broadband connection you have. The hosted VoIP routers below cover the spectrum of business connectivity.
How to Pick the Right Router
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Hosted VoIP Routers, VoIP Phones | Tagged adtran netvanta, Hosted VoIP PBX, Hosted VoIP Routers |
By Nick Gowdy on April 1, 2010
In a seemingly unnecessary move, that frankly wasted the time of everyone involved, when they should be focused on important issues like continued exponential growth in market penetration, hosted VoIP service providers and other industry experts convened yesterday on the topic of how to pronounce the word string of letters, “VoIP”.
A House Divided
The conference was largely separated into two camps: those that pronounce VoIP as “voyp” and those that spell out the abbreviation as “v-o-i-p”. Minority parties included those that still say the full, “Voice over Internet Protocol,” and those that only abbreviate the latter words as, “Voice over IP”…
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones | Tagged April 1st, Hosted VoIP PBX, VoIP Industry News |
By Nick Gowdy on March 25, 2010
Depending on the size of your business and the function of your employees, which VoIP phones you select is a very important decision. Some VoIP phones are going to be more appealing to you than others, so it’s a good idea to make a list of everything you want your phones to do before you begin browsing.
Today I’ll go over some of the most sought-after VoIP phone qualities that businesses target when shopping for phones for their hosted VoIP PBX.
Read More
Posted in Hosted VoIP, Hosted VoIP PBX, VoIP Phones | Tagged Hosted VoIP PBX, polycom 450, polycom 670, polycom IP6000, VoIP Phones |
By Nick Gowdy on March 17, 2010
Are you locked into outdated, proprietary VoIP phone equipment? Looking for a good way out without facing a crushing capital expense?
Then there’s no better time to swap out your old, frustrating VoIP phones for a scalable, feature-rich FreedomIQ Hosted VoIP PBX. That’s because right now Polycom is offering a rebate of up to $100 each for your old desktop phones when you trade them in for one of their powerful SoundPoint IP VoIP phones.
Read More
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, VoIP Industry News, VoIP Phones | Tagged Hosted VoIP PBX, polycom soundpoint ip, voip phone trade-in, VoIP Phones |
By Nick Gowdy on March 11, 2010
Over the past few weeks, we’ve covered how a FreedomIQ Hosted VoIP PBX is great for dispersed workforces, providing advantages when it comes to telecommuting and connecting remote offices. But this is to take nothing away from a hosted VoIP PBX when it comes to supporting a large central office.
Today I’ll shine some light on how FreedomIQ is an ideal call center solution, full of features that will help you efficiently operate and manage your busy phone system.
Read More
Posted in Business VoIP, Hosted VoIP, VoIP Phones | Tagged call center solutions, call queue, call reports, Hosted VoIP PBX, record calls |
By Nick Gowdy on March 9, 2010
The growing pains associated with expanding your business can be a welcome problem – it’s certainly a problem more companies wish they had.
After all, who can complain about the costs of being successful?
Even so, planning ahead isn’t exactly a bad thing. One of the best ways to make sure you’re prepared is to invest in scalable, flexible technology like a hosted VoIP PBX. Today I’m covering how FreedomIQ keeps your business moving forward, providing tools and advantages that help you intelligently increase your staff size and add new locations without blowing your budget.
Read More
Posted in Business VoIP, Hosted VoIP, Telecommuting, VoIP Phones | Tagged business voip solutions, Hosted VoIP PBX, scalability, Telecommuting, VoIP Phones |
By Candice Malmstrom on March 5, 2010
According to Fortune’s latest in-depth research on the 100 Best Companies to Work For, “telecommuting” was listed as one of the best perks, with 84 out of the 100 companies allowing their employees to telecommute or work at home at least 20% of the time. Why is telecommuting such an important perk for the happy employees at these and other companies?
For me, the answer is a healthy work-life balance.
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Posted in Hosted VoIP, Telecommuting, VoIP Phones | Tagged Hosted VoIP PBX, telecommute, Telecommuting, work-life balance |
