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Managed Services
By Nick Gowdy
The cost savings of a hosted VoIP phone system often comes under scrutiny from some of the remaining providers of TDM, or “traditional”, phone systems. You know the kind, those broom closet phone boxes of yore. Through the use of a narrow lens, they push out misinformation that may lead small business owners to think that a TDM solution will somehow save them money over VoIP.
This is, however, an act of desperation on their part – not a reflection of reality. By choosing the scope of their argument, they can stack Apples v. Oranges and shine a deceptively attractive light on their systems. Zoom the camera out a bit, get the whole picture, and you’ll see why smart businesses have been abandoning TDM solutions in droves for the advantages of hosted VoIP.
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Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, voip phone systems | Tagged business voip solutions, cost savings, Hosted VoIP PBX, tdm phone systems, total cost of ownership |
By Nick Gowdy
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers.
You can watch the video here.
The number transfer forms mentioned can be found in your WebLink Internet Control Panel, under Support — Number Transfer.
If you are not already an existing FreedomIQ user and would like to transfer your phone numbers to our hosted VoIP service, please contact us today to get your free consultation.
Posted in Business VoIP, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, Hosted VoIP PBX, number porting, number transfer, resporg |
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By Nick Gowdy
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
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Posted in Business VoIP, Company News, Hosted VoIP, Hosted VoIP PBX, Managed Services, VoIP Phones | Tagged Business VoIP, freedomiq dialer, Hosted VoIP PBX, outlook, salesforce |
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By John E Lincoln
Here are some important items to consider when choosing a business VoIP phone system.
Is it Scalable?
Scalability is very important. Make sure that the phone system allows you to easily add and remove users. Companies add and remove employees all the time, make sure your phone system can easily adapt to this change. Hosted VoIP phone systems are great for this because users can be added or removed at will.
Is it VoIP Based?
Business VoIP phone systems are all the rage these days. They offer more features and are less expensive than analogue phone systems. In this writer’s opinion, stay away from buying a non-VoIP phone system. The technology is outdated and the VoIP options available today are far superior.
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Business VoIP, Business VoIP Service, Choosing Business Phone, Hosted VoIP, How to Choose a Business VoIP Phone System |
By John E Lincoln
Hosted VoIP PBX business VoIP service and other forms of unified communication are making it increasingly easy for workers to accomplish their duties via mobile device.
Whether using hosted VoIP PBX, another form of business VoIP, or some other service supporting a UC device, the sheer size of the predicted mobile worker base is astounding.
IDC supplied the following information in a recent statement. Essentially, mobile workers are predicted to reach a shocking 1.2 billion by the end of 2010. But be careful to pay attention to the regional growth.
The driving force behind the growth is the emerging markets of Asia/Pacific and the regions use of unified communications (UC) technologies. According to the analysts, the mobile workforces in the U.S. and Europe have peaked. The U.S. is described as having a highly concentrated mobile workforce, but that by 2013 over 75 percent of workers will be described as mobile in some way–that’s 129 million people. Compare that to Asia/Pacific figures, and you’ll see why IDC is saying the real action won’t be in the U.S. By 2013, about 37 percent of Asia/Pacific workers will be described as mobile, and before you say that percentage sounds smaller, it is actually 734.5 million people!
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Hosted VoIP, Hosted VoIP PBX, Mobile Devices, Mobile Workers, Unfied Communications, VoIP PBX |
By John E Lincoln
Hosted VoIP PBX has really become the defining business VoIP solution. But not just because it has advanced hosted VoIP features, low VoIP service costs, or is an all around excellent business VoIP solution. Hosted VoIP also keeps your office operating in an emergency.
Say for some reason you can’t get to your office or VoIP phones. This could happen for a variety of reasons, earthquake, fire, traffic, etc. With hosted VoIP, you can still access your system.
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Business VoIP Solution, Disaster Recovery, Hosted VoIP PBX, VoIP PBX, VoIP Service, VoIP Solution |
By John E Lincoln
Unified communications is not a new term in telecommunications. But as time goes on it seems that more and more technologies are falling into this aggregate category. So what is unified communications? When someone refers to unified communications what are they really saying?
Definition of Unified Communications
According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent personal messaging channel (mailbox) for contact access.
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Posted in Business VoIP, Hosted VoIP, Managed Services | Tagged Hosted VoIP, IP PBX, Smart Phones, Unified Communicaitons, What is Unified Communicaitons |
By John E Lincoln
Some interesting news was just released today; Broadsoft and Polycom are teaming up to deliver an integrated unified communications platform. Here is what it’s all about.
Essentially, the new platform, known as V2Connet, brings together Polycom’s Open Collaboration Network and Broadsofts Broadworks VoIP application platform. The goal of this business VoIP focused endeavor is to create a combined offering, giving service providers a unified voice and video solution in a hosted service. Not a bad idea, right? But where do current hosted VoIP PBX providers, many of which are devote fans of Polycom VoIP phones, fit in.
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Posted in Business VoIP, Hosted VoIP, Managed Services, VoIP Industry News | Tagged Broadsoft, Business VoIP, Hosted VoIP, Hosted VoIP PBX, Polycom, VoIP PBX, VoIP Phones |
By John E Lincoln
So I saw Avatar last night. I must say that is was an awesome movie. But I couldn’t help but think to myself, “What if an Avatar character was in a vicious fight with business VoIP, who would win?” Here is what I came up with…
Call Quality
Now avatars have that little thing in their hair which allows them to communicate with all living things. The connection seems very secure and reliable, which is good.
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Posted in Business VoIP, Hosted VoIP, Managed Services, VoIP Industry News | Tagged Avatar, Business VoIP, Call Quality, Hosted VoIP PBX, VoIP Phone System |
By John E Lincoln
I’ve noticed that there are two terms floating around which mean the same thing, hosted IP PBX and hosted VoIP PBX. But which is better? Let’s get to the bottom of this now.
Why call it Hosted VoIP PBX?
Hosted VoIP PBX has been the accepted term for some time now. It’s established, people know it and it has VoIP in it. Now VoIP obviously stands for Voice over Internet Protocol. So it suggests within the term that one of them main purposes of this system is to project your voice over the Internet.
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Posted in Hosted VoIP, Managed Services, VoIP Industry News | Tagged FreedomIQ, Hosted IP PBX, Hosted VoIP, Hosted VoIP PBX |
By John E Lincoln
Joe Schiavone, director of sales at FreedomVoice, is one of our favorite people around here. He’s always quick with a joke or funny phrase, and his knowledge of VoIP and hosted VoIP PBX systems is unmatched. With 18 years of telecom experience, Schiavone has been a major driving force behind the success of FreedomIQ. Now people have the opportunity to hear from him at a very special industry event.
Joe Schiavone will be sitting on the Winning the Battle for SMB VoIP panel January 21, 2010 from 8:30am to 9:15am at the ITEXPO taking place at the Miami Beach Convention Center, Miami, FL. This is one panel discussion you don’t want to miss! It’s getting so much exposure that Joe was recently featured in a Q&A with none other than TMCnet CEO Rich Tehrani!
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Posted in Business VoIP, Company News, Hosted VoIP, Managed Services | Tagged director of sales, FreedomIQ, FreedomVOICE, Hosted VoIP, Hosted VoIP PBX, ITEXPO, Joe Schiavone |
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By John E Lincoln
Listen to a webinar conducted by Joe Schiavone, Director of Sales at FreedomVoice, to hear how the FreedomIQ hosted VoIP PBX can benefit businesses.
During the webinar Schiavone teaches administrators to add a user, set up call forwarding, edit groups, and set up automatic call distribution. He also covers advanced settings, controls, and messaging.
In addition, Schiavone takes a look at free marketing materials available in WebLINK , explains advanced call reporting tools, and demonstrates ways real companies save with the product.
Watch this webinar to see how the hosted VoIP PBX system works.
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Posted in Business VoIP, Hosted VoIP, Managed Services, Webinars | Tagged Hosted VoIP, Hosted VoIP PBX, Introduction to FreedomIQ, Webinar, WebLINK |
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By John E Lincoln
After watching the introduction to the FreedomIQ hosted VoIP PBX and an introduction to WebLINK, you’re going to want further explanation of the WebLINK system.
In this webinar segment, Joe Schiavone, Director of Sales at FreedomVoice, teaches you about the advanced settings, controls and messaging offered through WebLINK.
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Posted in Business VoIP, Hosted VoIP, Managed Services, Webinars | Tagged Business VoIP, Hosted VoIP PBX, Interenet Control Panel, VoIP, WebLINK |
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By John E Lincoln
After viewing an introduction of the FreedomIQ hosted VoIP PBX you’re going to want to learn about WebLINK. Users love this web based system because it gives them full control over their hosted VoIP PBX.
This video is a segment taken directly from a webinar conducted by Joe Schiavone, Director of Sales at FreedomVoice. As the first in a series of segments, this webinar teaches administrators to add a user, set up call forwarding, edit groups, and set up automatic call distribution within the WebLINK system. Watch the video to see some of the basics of WebLINK!
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Posted in Business VoIP, Hosted VoIP, Managed Services, Webinars | Tagged Hosted VoIP, Hosted VoIP PBX, Internet Control Panel, Managing a VoIP PBX, VoIP PBX, WebLINK |
