VoIP Industry News

The Future of Business VoIP Service

With so many VoIP phone services available to businesses today, it’s difficult to know what the future will look like. In this blog post we want to hear from you, what is the future of business VoIP service in your opinion?

Here are some things to think about. Will hosted VoIP PBX systems become the dominant choice for business VoIP? What role will unified communications play? How will business VoIP integrate with smart phones and apps? When will video VoIP phones start to dominate the market? And once they arrive, what role will they play?

Don’t address all of these questions, but let’s get the ball rolling! Make one prediction about the future of business VoIP service.

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Tablets, HD Voice and Hosted VoIP PBX

There is a lot of exciting stuff going on at CES right now. Hosted VoIP PBX is exploding on the business VoIP scene, our own Cory Dzbinski gave a talk about HD Voice, and now Apple, Microsoft-HP and Dell are sparring for the best new tablet solution.

With so much going on I hardly know what to talk about. For now, let’s focus on the tablets, especially since the Microsoft-HP tablet release is brand spanking new.

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Cory Dzbinski to Speak at CES HD Voice Summit!

Our beloved Cory Dzbinski, Tier 2 Engineer at FreedomVoice, will be speaking on HD Voice at this year’s 2010 International CES! He’s a smart man with lots to say. Here is a little information on Cory.

With over 11 years of telecom & IT experience, Cory Dzbinski has played a vital role in spearheading the introduction and adoption of the FreedomVoice® Toll Free Number Service, a small business virtual communication platform, and the FreedomIQ® Hosted VoIP PBX, a rapidly growing hosted VoIP business phone system. Now focusing his efforts on HD Voice, Dzbinski has become a pioneer and industry expert in the voice quality standard.

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Hosted VoIP PBX vs. Hosted IP PBX

hosted-voip-pbx-vs-hosted-ip-pbxI’ve noticed that there are two terms floating around which mean the same thing, hosted IP PBX and hosted VoIP PBX. But which is better? Let’s get to the bottom of this now.

Why call it Hosted VoIP PBX?

Hosted VoIP PBX has been the accepted term for some time now. It’s established, people know it and it has VoIP in it. Now VoIP obviously stands for Voice over Internet Protocol. So it suggests within the term that one of them main purposes of this system is to project your voice over the Internet.

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Just Released Google Public DNS Excites Hosted VoIP PBX Fans

As hosted VoIP PBX fans we love Internet and tech news. So in this vein, we get jazzed about releases from giants like Google.

On 12/03/2009, Google announced the release of a new tool, Google Public DNS, and it has all of us fidgeting in our seats.

So what is it! Well, without getting too technical, DNS means Domain Name System. DNS is an important part of a hosted VoIP phone system.  A hosted PBX phone, like those used with FreedomIQ, use DNS to resolve the address associated with the servers that the phones register with. While it is important in hosted VoIP PBX, it is also a very important for the Internet as a whole.

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Top Telecom Groups on LinkedIn

If you’ve used LinkedIn you know how powerful the tool can be in the business world. One of LinkedIn’s greatest elements is the groups feature, which allows you interact with other industry leaders who are a member of that same group. Group sizes can be as small as a few people and as large as the 100,000s.

For those of you just starting to venture into LinkedIn groups, here are the top hosted VoIP PBX and telecom groups on LinkedIn.

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What Google ChromeOS Means for Hosted VoIP PBX

Google Chrome OS & Hosted VoIP

Google Chrome OS & Hosted VoIP

Google ChromeOS is innovative, cool, and attracting tons of hype. But what we’re really interested in is its implications for hosted VoIP PBX.

Google ChromeOS is simply an Internet based operating system so it really doesn’t have many repercussions for hosted VoIP. The quality of a hosted VoIP phone service is much more dependent on the service provider, Internet connection, and VoIP phones being utilized. While this is true, Google ChromeOS and the Google Chrome browser could affect hosted VoIP PBX systems in specific ways.

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What is Google ChromeOS?

Chances are that if you’ve arrived at this hosted VoIP blog you understand the difference between Google ChromeOS and the Google Chrome browser. But regardless of whether you do or don’t, you should check out this easy to follow YouTube video created by Google describing the Google ChromeOS concept.

I’m not going to lie, it looks pretty cool…

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Telecommuting to Tackle the H1N1 Virus

Whether we like it or not, the H1N1 virus is among us. While the virus affects our health, it can also affect our business. But smart CEO’s are using hosted VoIP PBX technology to end the virus’s daily commute.

According to a national survey released by Mansfield Communications, 91 percent of Americans said they want their co-workers to remain at home if they are infected with the H1N1 flu virus. And if an employee goes to work with the flu or symptoms of, 83 percent of co-workers say they are likely to inform a fellow colleague or senior management about a colleague in their workplace whom they think might be showing symptoms of the flu.

“By having clear and definitive H1N1 policies and procedures in place and by becoming a trusted source of related information, leading companies can truly take care of their greatest asset – their employees,” said Rob Ireland, partner at Mansfield Communications Inc.

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Business VoIP and Hosted VoIP PBX Systems Rise UP!

According to market research firm Infonetics Research, the VoIP market grew by a startling $20.7 billion in the first half of 2009. But what is really amazing is the expected growth in the hosted VoIP PBX sector.

Here is a quote from Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research.

“Demand for residential and business VoIP services continues to grow even as spending in other communication areas tightens. For the first half of 2009, the worldwide VoIP services market grew to $20.7 billion. Residential VoIP services remain healthy, comprising the majority of worldwide VoIP services revenue, and subscribers are up 14% from the end of 2008. On the business VoIP side, while managed IP PBX revenue growth has slowed in line with IP PBX shipments, we are expecting IP Centrex and hosted UC service revenue to grow 26% year-over-year in 2009.”

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Avaya Buys Nortel ES: Risky, Anti-Competitive?

On Monday it was announced that Avaya had won the auction to acquire Nortel Enterprise Solutions for $900M plus another $15M for an employee retention program. Nortel, a behemoth Toronto-based telecom, was once seen as a motivating force for business VoIP PBX development. This year it has instead been hemorrhaging money, filing for bankruptcy, liquidating assets, and dropping enterprise customers. While Avaya’s deal blocks rival-bidder Seimens and gives them a leading large enterprise market share in North America over Cisco, the move has many analysts shaking their heads.
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Serial Entrepreneur Returns to Telecom to Support FreedomIQ Hosted VoIP PBX

We at FreedomVoice are proud to announce that Braun Mincher, a well known serial entrepreneur and communications expert, has made a triumphant return to telecom to offer the FreedomIQ Hosted VoIP PBX.

Braun Mincher entered telecom in 1997 with the launch of PCG Consulting Group, a company focused on customer savings through a bill auditing and analysis model, and experienced immediate success.

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Top 3 VoIP News Sites Announced

On July 9, 2009, FreedomVoice created a blog post titled, “21 VoIP News Sites, Which is #1?” The blog post asked visitors to cast a vote for their top 3 favorite VoIP news sites by leaving comments on the blog. The response was overwhelming and we received far more votes than we ever anticipated.

Well, now the results are in. The top 3 VoIP new sites are…

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Hosted VoIP vs. Premise Based VoIP: The Honest Truth 3

Two VoIP industry leaders give honest answers to tough questions on VoIP technology.

In last week’s segment of “Hosted VoIP vs. Premise Based VoIP: The Honest Truth 2,” David Byrd, VP of Marketing and Sales at Broadvox and Eric Thomas, CEO of FreedomVoice, provided valuable answers to questions on security, bandwidth, equipment, and costs.

This week, we bring you the final segment of the 3part series. Read the Q&A below to hear Byrd and Thomas respond to questions on SIP trunking, best practices for shopping an IP-PBX, the main benefits of the two technologies, and the best system for each business.

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