Platinum has long stood as a symbol of rare excellence, a notch above even the traditional “first place” of gold.
It is for this distinction that FreedomVoice is especially proud to be one of only eight qualified Polycom Platinum Partners. Of the countless companies that sell Polycom’s wildly popular VoIP phones, only a handful deliver enough phones annually to hold this prestigious title. But – what does this mean for you? Here are three benefits our Platinum status passes on to you…
Making the move to a new business phone system can be downright scary. The communications technology that a company chooses has become so critical to business efficiency, that one IT misstep can easily set you back weeks in terms of productivity.
This is just one of the many reasons we’ve seen businesses turn to a hosted VoIP phone system. With hosted VoIP, there’s no big upfront commitment. No massive equipment or servers to finance, no infrastructure changes, no heavy wiring. You are free to try out the system with as small of an initial deployment as you’re comfortable taking on – even just a single phone – before deciding if it’s right for your business.
In case you’ve been asleep for the past few years, let me fill you in: VoIP is taking over the small business arena. But why? After all, the traditional PBX has the advantage of being the incumbent, with established inroads with local resellers and installers. It has a track record of reasonable reliability, if at times expensive or complex.
So what is it about business VoIP that has caused a handful of elite vendors to snatch the small business market away from yesteryear’s traditional PBX? From what we’ve heard from our prospects and customers, here are the top 5 critical features behind the emergence and of small business VoIP phone systems…
If you’ve heard the story of Goldilocks and the Three Bears, you’re no doubt familiar with the Goldilocks Principle, the notion that something has to lie within a certain range to be ideal. Too far one direction, and your porridge is too hot/cold, your chair too stiff/fluffy, your bed too hard/soft.
This principle creeps up a lot when it comes to making important purchasing decisions for your business. It’s not just a matter of meeting your most basic needs, but truly satisfying those needs with the optimal solution that fits your budget. This is especially the case in the world of business telephony, where the available solutions run the gamut from “free” to absolutely budget-breaking. Making the right choice involves finding that happy medium for your business. And here’s why, for SMBs, that solution is a hosted VoIP phone system…
IT managers working for an SMB have a tough gig: maximizing the return on every IT dollar spent. With tech budgets shrinking across the nation, there’s an urgent need for every IT product or service a company chooses to deliver higher value at a lower price. Fortunately, this need has resulted in the emergence of a host of cost-effective, productivity-enhancing technologies. Among them, the hosted VoIP phone system leads the charge for smart business communications.
But, if you’re an IT manager, you already knew that. You’ve done your homework. Now it’s time to convince your boss, who may be coming from a different perspective and have different priorities. Here are some tips on how to present a hosted VoIP solution that will get the C-level to sign on the line that is dotted.
The cost savings of a hosted VoIP phone system often comes under scrutiny from some of the remaining providers of TDM, or “traditional”, phone systems. You know the kind, those broom closet phone boxes of yore. Through the use of a narrow lens, they push out misinformation that may lead small business owners to think that a TDM solution will somehow save them money over VoIP.
This is, however, an act of desperation on their part – not a reflection of reality. By choosing the scope of their argument, they can stack Apples v. Oranges and shine a deceptively attractive light on their systems. Zoom the camera out a bit, get the whole picture, and you’ll see why smart businesses have been abandoning TDM solutions in droves for the advantages of hosted VoIP.
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale with your business. Or, even more unlikely, get better after you buy it.
This is where a managed service like hosted VoIP shines: scalability and constantly-updated service. Unlike the PBX of the past, a hosted VoIP phone system isn’t as much an investment in a fixed hardware solution as it is an ongoing partnership with a reliable service provider that will keep you on the cutting edge. Here are just a few of the ways this relationship helps your growing business…
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are delivered via the Internet to instead of over copper wire.
It’s really more the ‘hosted’ aspect of the service that is relatively new to the world of business communications. Today I’ll cover what it means to have a hosted VoIP PBX, and why a managed phone service is so incredibly valuable for small and medium-sized businesses.
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge.
This month we’ve added for all existing and future customers, at no additional charge, the ability to park and retrieve calls. Today I’m going to go over a bit about how this feature works and how you can start using it with your FreedomIQ Hosted VoIP PBX today!
One of the main challenges facing small businesses is staying competitive against the enterprise juggernauts in their space. Being a smaller business means a tighter budget, which can lead to sacrifices in the quality of deployed technology.
A hosted VoIP PBX is designed to help reverse this trend, putting enterprise phone system features within reach of an SMB. Here are a few of the key features and advantages of switching to hosted VoIP that keep a small business on the cutting edge…
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