Platinum has long stood as a symbol of rare excellence, a notch above even the traditional “first place” of gold.
It is for this distinction that FreedomVoice is especially proud to be one of only eight qualified Polycom Platinum Partners. Of the countless companies that sell Polycom’s wildly popular VoIP phones, only a handful deliver enough phones annually to hold this prestigious title. But – what does this mean for you? Here are three benefits our Platinum status passes on to you…
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale with your business. Or, even more unlikely, get better after you buy it.
This is where a managed service like hosted VoIP shines: scalability and constantly-updated service. Unlike the PBX of the past, a hosted VoIP phone system isn’t as much an investment in a fixed hardware solution as it is an ongoing partnership with a reliable service provider that will keep you on the cutting edge. Here are just a few of the ways this relationship helps your growing business…
One of the advantages of a hosted VoIP phone system is an ever-expanding feature set that grows at no additional cost to customers. Whether this comes in the form of constant VoIP phone firmware updates or powerful tools for enhanced communications, with FreedomIQ you know you’re always at the leading edge.
This month we’ve added for all existing and future customers, at no additional charge, the ability to park and retrieve calls. Today I’m going to go over a bit about how this feature works and how you can start using it with your FreedomIQ Hosted VoIP PBX today!
No matter the size of your business, hosted VoIP has something to offer everyone. As a result of this wide-spread appeal, the adoption of hosted VoIP is increasing rapidly and savvy business owners couldn’t be happier what they’re getting. So what is it about a hosted VoIP PBX that has caught your interest?
And if you haven’t already made the switch, what’s holding you back?
Today I’ll cover two of the many advantages of hosted VoIP that get people talking. If you have something to add to the list, or any questions about hosted VoIP, drop a comment below!
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers.
You can watch the video here.
The number transfer forms mentioned can be found in your WebLink Internet Control Panel, under Support — Number Transfer.
If you are not already an existing FreedomIQ user and would like to transfer your phone numbers to our hosted VoIP service, please contact us today to get your free consultation.
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.
When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.
Choosing the right router to use with a hosted VoIP PBX is an important decision, so we’ve made it easy by recommending business quality routers that are known to work well with FreedomIQ.
And don’t worry, we have a router for you no matter what type of broadband connection you have. The hosted VoIP routers below cover the spectrum of business connectivity.
In a seemingly unnecessary move, that frankly wasted the time of everyone involved, when they should be focused on important issues like continued exponential growth in market penetration, hosted VoIP service providers and other industry experts convened yesterday on the topic of how to pronounce the word string of letters, “VoIP”.
A House Divided
The conference was largely separated into two camps: those that pronounce VoIP as “voyp” and those that spell out the abbreviation as “v-o-i-p”. Minority parties included those that still say the full, “Voice over Internet Protocol,” and those that only abbreviate the latter words as, “Voice over IP”…
Depending on the size of your business and the function of your employees, which VoIP phones you select is a very important decision. Some VoIP phones are going to be more appealing to you than others, so it’s a good idea to make a list of everything you want your phones to do before you begin browsing.
Today I’ll go over some of the most sought-after VoIP phone qualities that businesses target when shopping for phones for their hosted VoIP PBX.
Are you locked into outdated, proprietary VoIP phone equipment? Looking for a good way out without facing a crushing capital expense?
Then there’s no better time to swap out your old, frustrating VoIP phones for a scalable, feature-rich FreedomIQ Hosted VoIP PBX. That’s because right now Polycom is offering a rebate of up to $100 each for your old desktop phones when you trade them in for one of their powerful SoundPoint IP VoIP phones.
Over the past few weeks, we’ve covered how a FreedomIQ Hosted VoIP PBX is great for dispersed workforces, providing advantages when it comes to telecommuting and connecting remote offices. But this is to take nothing away from a hosted VoIP PBX when it comes to supporting a large central office.
Today I’ll shine some light on how FreedomIQ is an ideal call center solution, full of features that will help you efficiently operate and manage your busy phone system.
The growing pains associated with expanding your business can be a welcome problem – it’s certainly a problem more companies wish they had.
After all, who can complain about the costs of being successful?
Even so, planning ahead isn’t exactly a bad thing. One of the best ways to make sure you’re prepared is to invest in scalable, flexible technology like a hosted VoIP PBX. Today I’m covering how FreedomIQ keeps your business moving forward, providing tools and advantages that help you intelligently increase your staff size and add new locations without blowing your budget.
According to Fortune’s latest in-depth research on the 100 Best Companies to Work For, “telecommuting” was listed as one of the best perks, with 84 out of the 100 companies allowing their employees to telecommute or work at home at least 20% of the time. Why is telecommuting such an important perk for the happy employees at these and other companies?
For me, the answer is a healthy work-life balance.
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