In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back.
When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just a few of the ways a hosted VoIP PBX can help your small business operate at the same level as your larger competitors, providing you with enterprise-grade communications that won’t tax your budget and resources.
1. No Call Switching Equipment to Buy
Whether you’re just getting started or simply changing technologies, the capital expense of buying a new phone system is daunting. And, in the case of many small businesses, cost-prohibitive, causing some to skimp on features and functionality to work the price down to a reasonable level.
But with a hosted VoIP PBX, there’s no call switching equipment required. No on-site wall switch or clunky server that’ll set you back thousands or tens of thousands of dollars before you even get your first phone call. The entire service is reliably managed from remote, to your settings and specifications. The money you save can go right where it belongs: into your core business.
2. No Expensive IT Staff Required
As a managed service, a hosted VoIP PBX means not having to devote your IT resources or hire more in order to support your PBX. Your VoIP phone firmware is updated automatically from remote, configuring your settings is as easy as logging into a web console, and scaling up your system takes all the effort of plugging new phones into an Ethernet connection at your leisure.
3. Superior Call Quality & Features
The two reasons listed so far are more about how a hosted VoIP PBX is affordable for a small business. Now we get to the other side: how a hosted VoIP PBX delivers the same robust communications capabilities as an enterprise PBX despite the low cost.
With today’s business VoIP technology and advanced VoIP phones, calls can often sound *better* than what a small business might experience from getting business phone service through their local phone company. Add on top of that an amazing set of valuable features, including an automated attendant, ACD routing, call queues, recorded calls, voicemail transcription, and much more, and you have a class of business communications that rivals any enterprise PBX.
Score tied 1-all, it’s anybody’s game!
