The days of two pagers, a laptop, and a business and personal cell phone are over. Unified communications is here and we couldn’t be happier about it.
We at FreedomVoice have worked hard to add unified communications abilities to FreedomIQ, our best-in-class hosted VoIP PBX system. Here is how it works and why you’ll want it.
Faxing with a Hosted VoIP PBX
With the FreedomIQ hosted VoIP PBX you have the option to have documents sent to a dedicated fax number or directly to your business phone number. We recommend customers use our direct fax option, which causes faxes to be emailed right to your inbox as a PDF attachment. Once they are there you can open and review them at your leisure. You can also set incoming faxes to immediately forward to a hard copy fax machine. As an Internet based system, your FreedomIQ hosted VoIP PBX makes sending and receiving faxes a breeze.
Voicemail with a Hosted VoIP PBX
One of the best perks of using the FreedomIQ hosted VoIP PBX as a unified communications device is having all of your voicemails sent to email. With FreedomIQ, you don’t have to waste precious time calling into your voicemail and punching in your security code. All you have to do is click the attachment on your email and your voicemail will play right from your computer. Also, say you want someone else to hear that voicemail. Simply hit the forward button in your email account and you can send that message to anyone you like.
Hosted VoIP PBX Voice to Text Option
The FreedomIQ hosted VoIP PBX also offers an option called TalkText. This amazing feature takes all of your voicemails and transforms them into text. These easy to skim messages are sent directly to you email and offer you yet another way to increase your productivity.
IQ Dialer for Outlook
Wouldn’t it be nice if you could place calls directly from your Microsoft Outlook? Well with IQ dialer you can. Simply right-click on a contact and select one of the pre-programmed phone numbers you have for that person. Your VoIP phone will ring to you first, and once answered will connect your call to the number you’ve chosen. How cool is that?!
With unified messaging from FreedomIQ, your voicemail and fax messages are delivered as file attachments to your email address. With the added power of IQ Dialer, you’ll be able to immediately return missed calls or respond to faxes without having to look up and dial your contact’s phone numbers directly.
But that is not all, there is one more important item you’re going to want to know about, WebLINK.
WebLINK for the FreedomIQ Hosted VoIP PBX
The FreedomIQ hosted VoIP PBX has an Internet control panel we fondly refer to as WebLINK. This may not sound exciting to you right off the bat, but I assure you, this online tool has it all. By logging into WebLINK, a free added bonus with every FreedomIQ system, you can check faxes, listen to voicemails, and read voice to text messages. You can utilize an advanced employee scheduler tool, view live status and call reports, listen to live calls, review past calls, and access a world of data. From a unified communications standpoint, WebLINK for the FreedomIQ hosted VoIP PBX system proves to be a valuable asset.
The best part about WebLINK may be its dependability. Imagine if some unfortunate situation caused your phone or computer to break or malfunction, WebLINK would still be there, waiting for you to login and access all of your information. In a world where technology is consistently on the fritz, it’s nice to know that the FreedomIQ WebLINK system is always there for you.
Want to learn more about the FreedomIQ hosted VoIP PBX? Browse the VoIP benefits or VoIP features section of our website or request a free consultation in the sidebar on this page. Also, if you have questions or comments about business VoIP unified communications add them below!