I’ve noticed that there are two terms floating around which mean the same thing, hosted IP PBX and hosted VoIP PBX. But which is better? Let’s get to the bottom of this now.
Why call it Hosted VoIP PBX?
Hosted VoIP PBX has been the accepted term for some time now. It’s established, people know it and it has VoIP in it. Now VoIP obviously stands for Voice over Internet Protocol. So it suggests within the term that one of them main purposes of this system is to project your voice over the Internet.
I think this is important because this is the main function of the system. Of course there are supporting features which increase communications like online faxing, voicemail transcription, teleconferencing, etc. But overall the main point is to be able to talk by sending packets through an Internet connection.
Why call it Hosted IP PBX?
Hosted IP PBX is not completely off base. Basically what you are saying is that it is a hosted system which uses Internet Protocol (IP) to deliver you voice and other information through your private branch exchange (PBX). But the main element it lacks is VOICE! I mean, overall what are these units for? They are telephone systems which we use to communicate with others. Of course they have other bells and whistles, but bottom-line, they are for us to talk to others using the Internet.
Personally, I like the term hosted VoIP PBX. I like the idea of keeping the “Vo” connected to the “IP.” But not everyone agrees with me. What do you think?
