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Last quarter we ran a straightforward promotion for our FreedomIQ customers: spread the word about why you chose FreedomIQ as your trusted hosted VoIP provider and qualify to win a 5-day trip to Hawaii for two. Airfare and resort accommodations included! We’re pleased to announce the winner as Sy Wemhaner, CEO of eHealthQuest! About eHealthQuest [...]
Heads up, chums: We’re rolling out a new feature! Our customizable CNAM (Caller NAMe) feature looks up your caller’s name using a massive, constantly-updated database of name & number pairings and displays it on your VoIP phone right alongside the caller ID phone number. That is – if that’s where you want it. You’re free [...]
Making the move to a new business phone system can be downright scary. The communications technology that a company chooses has become so critical to business efficiency, that one IT misstep can easily set you back weeks in terms of productivity. This is just one of the many reasons we’ve seen businesses turn to a [...]
FreedomIQ hosted VoIP phone systems are about making things easy for our customers, but we don’t just stop at reliable technology. We’ve recently deployed no-hassle bill pay by way of ACH Direct Payment. Simply provide your banking information and your payments will be made automatically every month. What’s in it for you? ACH helps us provide the [...]
The title is a paraphrase of Mark Twain, in response to rumors of his demise. Now we know how he felt. Over the past few days, FreedomVoice has been getting quite a few rather shocking phone calls and emails, inquiring about our financial condition. Turns out, another unrelated telecom company named Freedom Communications USA declared bankruptcy in [...]
If you’ve heard the story of Goldilocks and the Three Bears, you’re no doubt familiar with the Goldilocks Principle, the notion that something has to lie within a certain range to be ideal. Too far one direction, and your porridge is too hot/cold, your chair too stiff/fluffy, your bed too hard/soft. This principle creeps up [...]
If you’re a rapidly-expanding small business in today’s technology-heavy world, you’ve no doubt been faced with countless growing pains as your existing IT solutions are stretched beyond their abilities. With new versions of software released constantly and hardware becoming obsolete after even just a few months, it would seem like nothing is built to scale [...]
We get a lot of questions from potential customers about what it means to have a hosted VoIP phone system. They typically get the VoIP part – voice-over-IP phone technology has been around long enough for both business and personal use that the average business owner understands the basics. Your inbound and outbound calls are [...]
One of the main challenges facing small businesses is staying competitive against the enterprise juggernauts in their space. Being a smaller business means a tighter budget, which can lead to sacrifices in the quality of deployed technology. A hosted VoIP PBX is designed to help reverse this trend, putting enterprise phone system features within reach [...]
No matter the size of your business, hosted VoIP has something to offer everyone. As a result of this wide-spread appeal, the adoption of hosted VoIP is increasing rapidly and savvy business owners couldn’t be happier what they’re getting. So what is it about a hosted VoIP PBX that has caught your interest? And if [...]
Transferring your existing phone numbers to a new service provider is a delicate process. To help simplify the necessary steps when moving to your new FreedomIQ Hosted VoIP PBX, FreedomIQ Engineer Cory Dzbinski has created a short video with some helpful tips that will walk you through successfully porting your numbers. You can watch the video here. [...]
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM. We’re happy to announce that this plug-in has arrived, and is now being [...]
In sports, an equalizer (or equaliser) is match-tying point, an even-ing of the score. It’s that swing in momentum when the team that was at a disadvantage comes surging back. When I talk about hosted VoIP technology, that’s how I like to describe it: an equalizer for entrepreneurs and SMBs. So today I’m outlining just [...]
Throughout the recent months, I’ve tested a lot of video conferencing devices for hosted VoIP service and none top this newcomer: the Polycom CX5000 VoIP phone. This new Polycom product brings video conferencing to another level with a 360 panoramic view, automatic speaker focus, USB plug and play features, and much more. This conference device [...]
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