By Nick Gowdy on April 23, 2010
Deploying efficient technology starts with choosing solutions that work well together, that have a certain synergy to make your day-to-day that much simpler. That’s why FreedomVoice has been working hard to develop a plug-in that integrates your FreedomIQ Hosted VoIP PBX phone system with the wildly popular Salesforce CRM.
We’re happy to announce that this plug-in has arrived, and is now being offered in conjunction with the already-popular and time-saving FreedomIQ Dialer plug-in we’ve developed for Microsoft Outlook. Together, these plug-ins unify your contacts and help you get even more out of your hosted VoIP service.
By Nick Gowdy on January 22, 2009
FreedomIQ Integrates with Outlook – Jan 22, 2009
FreedomIQ has been upgraded with FreedomIQ Dialer, a new and improved contact dialing add-in for Microsoft Outlook. This add-in provides FreedomIQ users with an easy way to reach contacts without having to dial their phone number.
“For busy professionals, efficient communication is a necessity,” explains Eric Thomas, founder and CEO. “Even simple things like making it easy to dial a contact from your email can save our users hours of time each month.”
Thomas says the add-in is designed to be, “exceptionally intuitive.” Users right-click on a contact within Outlook and choose from a list of pre-programmed phone numbers. The user’s FreedomIQ phone will ring immediately and then the call will be connected with the desired contact.
What differentiates FreedomIQ Dialer from many other contact dialing add-ins is the ability to automatically connect with a wireless headset. Users with such headsets can select the number to dial and immediately hear the outbound call being placed.
FreedomIQ Dialer is being made available to all existing FreedomIQ users at no added charge.